A new $40 thousand report concludes scaly material that built up over decades in the water pipes of west Saint John homes was weakened by a change in the water source, which eventually caused leaks. The report follows over 200 complaints of leaking pipes and a series of angry public meetings that concluded in an ongoing class action lawsuit.
For well over a year, Rob and Connie Crow have struggled to keep their failing water well from quitting altogether. First the water softener stopped working. They discovered the water coming from the well carried a gritty substance that left an oily film on their hands. Rob shrugs when asked what it is. "I can guarantee you it's not good for you," he said.