environment and climate change committee

Stop 'confusing' service line warranty mailings, councillors urge

Stop 'confusing' service line warranty mailings, councillors urge

Councillors want the City of Ottawa to renegotiate its contract with a company offering insurance-like plans for damaged service lines as they demand an end to city-branded mail-outs that have infuriated residents. If that isn't possible, they want the city to break its agreement with Service Line Warranties of Canada (SLWC) altogether.