On Nov. 15, 2021, Kevin Vilac’s phone started ringing at 4 a.m. He was needed at work — urgently. The Coldwater River in B.C. had breached its banks and threatened to overwhelm the city of Merritt’s wastewater treatment plant. Vilac, the chief water operator for the city, rushed to the site to find the lower level of the plant inundated with water. “The worst flood I’d been through prior to this was the flood in 2018 from the Nicola River, and in comparison, it was nothing. It was a mere trickle compared to what we just went through,” he says.