service requests

City tackles more than 1,000 service requests as water pools near storm drains

City tackles more than 1,000 service requests as water pools near storm drains

Jamie Ruff says he received an upsetting call from his wife last week. In a bid to avoid a large pool of water covering a sidewalk in Marda Loop, near 35th Avenue and 20th Street S.W., she'd climbed into a snowbank and mistakenly fallen in, drenching her clothes in the process. Ruff immediately called the city. The buildup was coming from a blocked storm drain, and as temperatures warm and the snow blanketing the city continues to melt, the run-off had nowhere to go.