city auditor

City Auditor Presents Hamilton Water Meter Program Audit

City Auditor Presents Hamilton Water Meter Program Audit

The Office of the City Auditor presented a Hamilton Water Meter Program Audit to assess the efficiency and effectiveness of water metering and billing processes at the City of Hamilton in comparison with industry best practices. The Office of the City Auditor (OCA) engaged the services of a third party, BDO Canada, to conduct the audit, while maintaining oversight. In addition, the OCA completed some additional analysis with respect to the Water Billing Transition Project.